Common Questions
How do I add my card to Google and Apple Pay?
Adding your card to Google Pay is simple. Just follow these steps: 1. Open your Google or Apple Pay App. 2. Select 'Add Card'. 3. Choose 'Credit or Debit Card' 4. You can either scan the card or enter the details manually; make sure there is ...
What countries can access the B4B Payments App?
The B4B Payments cardholder app is available to download on most smart devices globally. For Apple devices, please click visit the App store For Android devices, you can find the app on the Google Play store
Can I set up a direct debit on my prepaid card?
Prepaid cards are unable to be used for traditional direct debits through your bank. However, the merchant may be able to set up a 'continuous payment authority.' This can be done by making a payment using your card through a payment gateway like ...
What type of cards are issued by B4B?
The B4B Payments prepaid card is utilised by businesses and organisations of any size, and are accepted worldwide at millions of locations via the most accessible global card networks Mastercard® in the UK and Europe and Visa® in North America.
Who are B4B Payments?
B4B Payments, a global e-money issuer, provides forward-thinking payment processing solutions, which enable any size organisation to manage expenses, simplify payroll, reimbursements, and offer employee rewards and incentives. With 1,000s of ...
How do I contact B4B Payments Customer Service?
B4B Payments Clients: If you have any issues or queries relating to your prepaid card, please call customer services using these details. Local call rates apply. Visa®: +1 650 432 5555 +1 833 852 1356 (North America) Toll Free Mastercard®: +44 203 ...
I have a pending transaction from an online merchant. I've cancelled the order, how long before the money is credited back to my card?
Most pending transactions that aren't completed will be credited back to your card in 7 working days. However car hire and hotel transactions can take up to 30 days.
How long does it take for a transaction refund to show on my card?
Once the merchant has processed your refund, it normally takes around 3-5 business days to return to your card balance.