What are the B4B Payments operating hours?
Live customer service is available from: 9:00am - 5:30pm GMT Monday - Friday.
Out of hours lost & stolen service available 24/7
For client and sales related queries:
+1 650 432 5555
+1 833 852 1356 (North America) Toll Free
+44 203 475 5351
+1 604 200 0554 (North America) Toll Free
For issues or queries relating to your prepaid card, please call customer services using these details.
+44 20 3475 5351
+1 604 200 0554 (North America)
How do I contact B4B Payments Customer Service?
B4B Payments Clients: If you have any issues or queries relating to your prepaid card, please call customer services using these details. Local call rates apply. Visa®: +1 650 432 5555 +1 833 852 1356 (North America) Toll Free Mastercard®: +44 203 ...
What service functionality is available on the B4B Payments App vs. B4B Payments cardholder platform?
Both the online B4B Payments platform and B4B Payments app feature the same servicing functionality. By using both the B4B online login portal and/or the B4B app available on both IOS and Android devices, cardholders may access and update the ...
What languages are supported by B4B Payments?
The B4B Payments digital platform and app feature the following languages: English Italian Spanish French Portuguese Dutch German Czech Live customer service: English Italian
Does B4B Payments support new languages?
Under exceptional circumstances, B4B Payments may add a new language to the platform and app. If a new language is requested, a business case must be put forward and discussed with the B4B Payments team. For implementation, the B4B Payments platform ...
Can I set up a direct debit on my prepaid card?
Prepaid cards are unable to be used for traditional direct debits through your bank. However, the merchant may be able to set up a 'continuous payment authority.' This can be done by making a payment using your card through a payment gateway like ...