B4B Payments prepaid cards may be activated using either the B4B Payments app or by going online to the B4B Payments cardholder portal.

Physical prepaid cards:

1. Using the nine-digit card code printed on the front of the card and date of birth used to issue the card, and a valid mobile number used to confirm the cardholder's identity. Once entered the cardholder will be sent a one time password to the mobile number provided.

2. Once registered, the card's PIN can be accessed and changed. Physical prepaid cards may be sent pre-activated and loaded, ready for use.

For safety and security reasons, B4B Payments does not recommend sending pre-loaded cards by mail. It is recommended to wait seven business days before loading funds on to cards.

Virtual (Digital-only) prepaid cards:

1. Virtual cards are activated when issued.

2. To register a virtual prepaid card online, cardholders are sent a nine-digit code via email and date of birth to create an account. Mobile numbers need to be confirmed and a one time password will be sent to that mobile. Funds may be loaded on issuance.